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Article No. 6
UNDP Websites and Social
Change
Naren Chitty
Macquarie University,
Australia
Abstract
UNDP
websites and social change
The most diverse
society is that of our global community. One of the principal global
agencies for social change, particularly in terms of economic and
social development, is the United Nations Development Program (UNDP).
UNDP is a global organization under the aegis of the United Nations,
with its headquarters in New York, characterized as a ‘global
city’. At the same time, UNDP has offices throughout the world,
both at regional and local levels. UNDP Headquarters, UNDP Regional
Offices and UNDP Country Programs use digital media to communicate
with others, through websites. The UN System has expressed an
interest in developing more participatory governance systems for
social change. Digital media and the internet have been viewed as a
mechanism through which the ‘global’ heights of the UN can keep in
touch with grassroots. The purpose of this paper is to examine the
different types of UNDP websites, in order to ascertain who the
various types of sites address and with what intention. This will be
done in the context of stated United Nations policy and within a
framework of global-local social organization.
Keywords:
Governance, social change, international
organisations
UNDP Websites and Social
Change
Introduction
The UN has recognised
the need to involve local communities in governance processes and is
actively examining the use of new communications technologies to
improve local participation in governance structures (Karamagioli
2005). Unfortunately the UN Communication Group which developed
inter-agency communications and public information policy in 2002,
did not consider the role of internet media in encouraging
participation of ordinary people in policy discussions. The director
of the News and Media Division of the UN Department of Public
Information, saw the Department’s new broadcast initiatives as
enhancing the UN’s capacity to reach audiences without going through
international news agencies and media (UNCG – Accessed on 31 January
2006). It has begun to use the internet for delivery of radio, web
and television news and information. “Connecting the People of the
World to the United Nations” is the title of the radio site (UN
Radio – Accessed on 9 January 2006). It has so far not begun to
represent and address the varied narratives of ordinary people, the
intended beneficiaries of human security and development policies.
The UN relies on its
own media and public relations machinery, including agenda setting
conferences, to reach political, media, non-government and academic
elites throughout the world, in order to influence the mediation of
UN policies and projects. These actions represent the export of UN
generated narratives via actors in different transactional venues to
individuals at the grass roots. The UN system plays an important
role as an international communication and education agency in
addition to its comprehensive responsibilities in the area of global
governance. However, for ordinary individuals, the UN and its
organs represent distant problem solving mechanisms in relation to
abstract issues.
In explaining itself
to the public, UNDP says this about itself on its web site:
UNDP
is the UN's global development network, an organization advocating
for change and connecting countries to knowledge, experience and
resources to help people build a better life. We are on the ground
in 166 countries, working with them on their own solutions to global
and national development challenges. As they develop
local
capacity, they draw on the people of UNDP and our wide
range of partners.
World leaders have pledged to achieve the
Millennium
Development Goals, including the overarching goal of
cutting poverty in half by 2015. UNDP's network links and
coordinates global and national efforts to reach these Goals. Our
focus is helping countries build and share solutions to the
challenges of:
Democratic
Governance
Poverty
Reduction
Crisis
Prevention and Recovery
Energy and
Environment
HIV/AIDS
(Available at: http://www.undp.org/about/)
A study of UNDP
websites will reveal the way in which UNDP seeks to address this
issue of generating social change through content and design of its
web venues and through selected avenues of linkage.
This paper will
develop a theoretical framework and methodology for a study on
headquarters, regional, sub-regional and national level websites of
the United Nations Development program, to demonstrate the nature of
governance that the sites facilitate. It will use this framework in
an exploratory manner to (1) see how UNDP’s web architecture aligns
with the transactional venues of the matrix framework, (2) see what
avenues connect the various web transactional venues, (3) identify
the types of the transactions (including the type of individuation
through mediation/transduction
that is suggested by the content) that the web venues host, (4)
identify imputed readerships as suggested by web content and (5) see
how the various transactional arenas are linked. The exercise will
help refine the matrix framework as an instrument. The actual web
analysis will be of a limited nature for the purposes of this
exploratory paper, examining the UN portal, UNDP portal and regional
UNDP links from that portal.
Framing the global, local
and individual
The United Nations,
its clients and members form a network and are continuously formed
by this network. It is in fact a series of interlocking networks,
including diplomatic, publicity, research, administrative,
technology, policy and governance networks linking institutions and
individuals through various technologies. There is a great gulf of
geography, linguistics and culture between the United Nations
Secretariat General in New York and ordinary people in the far
corners of the world. After all, the most diverse society in the
world is ‘global society’. It is both vertically diverse, i.e.
between global institutions and local communities and horizontally
diverse, because of geography and culture. The difference between
‘Global Culture’ (the totality of cultures) and ‘global culture’ (or
the shared international culture of metropolitan elites) is that the
former is inclusive of the multiplicity of ‘local cultures’ (Chitty
2000, 16). These various cultures are linked in networks of
relationships and multiple social processes.
[t]he
most general way to think of the social process is as ‘people; who
are ‘interacting’ with one another and with their ‘resource
environment’. The people may be classified as ‘individuals’ or ‘collectivities’;
and the collectivities are ‘organized’ and ‘unorganized’. To
interact is to affect others and, in turn to be affected. The
resource environment includes the Earth and the configurations of
inner and outer space, and all biological forms (Lasswell 1965, 7).
In discussing power elites, Lasswell asks that the conditions under
which “elites exhibit a given pattern or composition, of
perspective, of arena activity, of base values, of strategies, of
impact” be examined (Lasswell 1965b, 12). His definition of ‘arena’
is of interest here: “An arena is established whenever interactions
affecting power outcomes and effects become stabilized” and further
“[t]he world arena of power has never been sufficiently well
organized to justify referring to a ‘world state’ or ‘comprehensive
public order” (Lasswell 1965b, 19). While we may not believe that
the present world order qualifies as being described as a world
state, it is an arena.
The terms ‘resource environment’, ‘collectivities’ and ‘arena’ are
useful to consider. In looking at the totality of global social
life from global through local to individual, what are the ‘resource
environments’ and ‘collectivities’ that might be identified? In a
knowledge society, or for that matter under feudalism, are not
collectivities resource environments for other collectivities? The
term ‘arena’ has the colouring of competition and conflict, and not
all sites have such a character. My inclination is therefore, to
collapse arena, resource environment and collectivity into a single
non-spatial term, matrix and link it with the notion of transaction,
which is neutral. Certainly there is a material matrix which we
perceive contains our social matrices, that includes a collectivity
only insofar as we (according to present knowledge) inhabit it. It
is useful to identify several kinds of collectivities within the
global collectivity, some of them being fairly close to
collectivities we normally would identify, using the standard
terminology of sociology and political science.
In the 1980s and 1990s the state was viewed as a problematic
category in world politics in the context of an expanding corporate
transnationalism. Systems theory seeped into International
Relations theory as functionalism, but system never really replaced
the state as a primary category in world politics. More recently,
the field of international relations has witnessed “the return of
culture and identity” (Lapid & Kratochwil 1996).
At the same time, in
the post 911 period, the state has once again flexed its muscles in
the face of transnational terrorism. With the intensification of
globalization, multi-local interaction and interaction between
venues that are at various horizontal (geo-national) and vertical
(organisational) distances have increased in international
relations, international communication and international business.
The matrix framework allows for multi-site analysis, and treats the
state as a (often a privileged) non-physical product (with physical
and non-physical expressions) of particular matrices.
In researching
the terrain of this paper, the terrain’s multi-dimensionality and
multipolarity presents challenges. In dealing with this issue, at
least five conceptualizations of the global and local have been made
in the last decade as a matrix (Chitty 1994a, 1994b, 2000, 2002,
2003, 2005a; Pettman 2000; Lipschutz 2001; Kraidy 2003; Perlas &
Strawe, Accessed 7
July 2006, Available at
www.globenet3.org/Features/Feature_Empire_Matrix.shtml).
Indeed, conceiving of different loci as levels or spaces is
problematic, because the former introduces the concept of hierarchy
and the latter is only half a term, because of the nature of
space-time. Lipschutz, arriving at his position via Foucault and
feminism, uses the term ‘matrix’ in relation to the Global Political
Economy in an article that is compatible with the structure and
agency framework in my own matrix framework (Lipschutz 2001, 323).
In his article which seeks to describe a political economy centred
around people as agents, rather than people within structures, he
uses the term matrix for the Economic Order: “While we have been
instructed to watch disorder and fear for our future, we have become
ever more tightly entangled in that new Order – that Matrix – from
which there is no escape” (Lipschutz 2001, 325). Pettman uses the
term matrix as a frame for a world politics which he conceives as
Babushka dolls representing states, firms and individuals (Pettman
2000, 215-224). In a third independent development, Kraidy addresses
a slightly different “theoretical matrix [that he proposes for
international communication and that] … begins with the global
level, going through the regional, national, provincial and ending
with the local……are overlapping and mutually influencing contexts of
action” (Kraidy 2003, 38). Both Kraidy’s proposed framework and my
framework draw on Robertson’s glocalisation insights (Robertson
1994, 33-52). I have inter-nestled matrices in which actors have
political economic and cultural goals, actors, material and
non-material ‘products’ and ‘imports’. Instead of the A-matrix of
my framework, which escapes the concreteness of the state, Kraidy
has a national level because “the nation state persists as an
influential player in globalisation”. He has a provincial level
which the Matrix framework does not have, but does not include the
equivalent of an I-matrix. Another difference is that, Kraidy does
not view his levels as part of a larger system (Kraidy 2003, 38).
My own framework
describes five matrices, one within the other, linking the global
political economy and regional, administrative and ethno-historical
matrices to individuals. These may also be considered to be
interlocking systems that are part of an overall social system. Each
matrix has actors and non-material and material products and
imports, where ‘non material’ includes values, attitudes, beliefs
and behaviour (Chitty 2005a). Products,
including messages or narratives, may be imported or exported by
actors within each matrix (Chitty 2004). There have been studies of
the ‘export of meaning’ and ‘localisation’ of American television
soaps, but these have been cross-cultural rather than
cross-structural (Miller 1995, Liebes and Katz 1991). Others have
conceived of broadcasting as connecting spaces that have cultural
characters based on histories and experience of denizens but have
not provided a relational framework (Massey 1994, Lull 1997,
Meyrovitch 1986).
Perlas and Strawe discussed social threefolding
(state market and civil society) in the age of the empire matrix in
2003. The empire matrix (US empire) is the economics driven
globalising polarity, in contrast to the polarity of individuation,
of emancipation of the individual from group conditioning, that
contributes to social change. It is their argument that the
polarities need to be harmonised so that individualism serves the
global community (Perlas and Strawe, Opus. Citus).
The United
Nations has an organisational structure that seeks to bridge between
multiple venues of international, national and sub national
governance. It inhabits both Global Culture and local cultures.
Clearly, on the one hand there are the global institutions that are
the venues of global policy, engaged in processes of global social
change through transduction, or, from this paper’s point of view,
the transaction of moving concepts between knowledge domains (Simondon
1989, 1995). “Simondon’s concept of individuation does not introduce
a division between a molecular domain (intensity) and a molar one
(extensity) so much as it mediates between such domains” (Hansen,
avail. at
http://culturemachine.tees.ac.uk/Cmach/Backissues/j003/Articles/hansen.htm).
Again, clearly, at the other end of the spectrum are individuals,
inhabitants of nation states and territories across the world, who
engage in personal individuation, including the individualising of
venues which they inhabit or in which they undertake transactions.
Gottmann’s
transactional metropolis is connected to, and interwoven with other
transnational centers, forming metropolitan networks within national
territories and across international boundaries”, in relation to
“terms of employment, hosting environment, interweaving of
quaternary activities, evolution of urban centrality…….’ (Corey
1993, xv1). Transactional venues, where transduction takes place,
are necessarily hybrid in character, like border trading posts. The
Greek word hybridēs refers to the offspring arising from ‘abnormal’
coupling such as between animals of two different species within the
same genus. But in a very real sense it is abnormalities that result
in new normalities, normalities being engendered by a subsequent
investment in ‘purity’. All cultures contain numerous markers that
have the purpose of quarantining a so-called pure version of the
culture. But an examination of the nature of the environment in
which cultures unfold, will suggest that hybridity is more the norm,
as an expression of entropy than otherwise. Culture is born of
minds, bodies and the world we live in. Fundamentally it is part
and parcel of space-time, itself hybrid in terms of our analysis if
not perception. And space itself contains and consists of the
coalescing and annihilation of various particles over time in
successive layers of lumpiness and looseness. Particles and atoms
collide into each other creating new elements, compounds. Concepts
converge in classical minds to create sphinxes, centaurs and all
manner of mythical beasts. These mythical beasts are symbolic of
complex idea formation, of syntheses, of hybridisation. It is my
contention that not only are aspects of culture and people
hybridised, social space itself is hybrid in nature, not least of
all because social space is social time space and time space is
constantly changing. Transduction is associated with
hybridisation. Kraidy makes a distinction between dominance (under
cultural imperialism), resistance/adaptation (under cultural
pluralism) and hybridity (under critical transculturalism) (Kraidy
2005, 150). These are useful distinctions with regard to the
political uses of hybrid venues. Empire generates hybridity, and
resists it polluting influence in important expressions of public
life, as in the case of public colonial architecture. Gina Chitty
takes the view “that the Anglo-Saxon project of empire worked
through a projection of an imperial Apollonianism” (Chitty 2006,
106). Lie makes a distinction, for analytical purposes, between
“different states of liminality” which he identifies as “(1) the
state of cultural coexistence, (2) the state of intercultural
negotiation, and, (3) the state of intercultural transformation
towards hybridised transculturality” where “different cultural
elements have come to be known, accepted, shared and lived by
different cultural groups. The entanglement has formed a new
culture” (Lie 2002, 19-20).
The term venue
introduces the idea of people, space, time and human activity. I use
the term transaction for any human activity which involves
interaction, either directly or indirectly through machines or
media, face-to-face or at a distance in space or time, with other
humans. My use of the term transaction is tied to venues in general
rather than just the city as a venue. One of the matrices in my
framework is likened by me to a vast city as described below.
Increasingly venues are networked, interpersonally if not digitally.
Transactions cover the whole gamut of human interaction, around
knowledge ware (know-ware), wares and war.
This paper draws on a
matrix framework (Chitty 2005a) that maps global, local and
intervening matrices hosting transactional venues and transductory
avenues and networks. “[N]etworks process … streams of information
between nodes, circulating through the channels of connection
between nodes. A network is defined by the program that assignes the
network its goals and its rules of performance and criteria for
success or failure” (Castells 2004, 3). Altering network outcomes
requires inputting new programs. Networks may cooperate through
inter-operability or outperform or disrupt rival networks. They are
exclusionary, with infinite distance between internal and external
nodes and finite distances between internal nodes (Castell 2004,
3-4). Castell’s description of networks shows strong similarities
with systems, being wholes that are the sum of their parts,
possessing superordinate goals and boundaries, with steering
mechanisms, functionally specialised sub-systems. Matrices
have the character of systems within systems. However a system
should be not conceived merely as a centralized system with a
central steering mechanism (A-type). There are also successful
tree-like systems that have de-centralized steering mechanisms
(B-type), within cellular matter.
Method
Messages of individuation and transduction embedded in UNDP web
venues, that are attributed to particular transactional matrices,
will be identified and discussed. Matrices
are networks of individual, ethno-historical, administrative,
regional and political economic (global) transactional venues. Each
matrix has actors, non-material products and imports (values,
attitudes, beliefs and behaviour) and material products and
acquisitions. These values may be quantitative or qualitative
bridging seamlessly from global to individual venues. The matrices
link political economic structures to local communities through
narrative at each level. Interviewing staff at UNHQ is essential as
they will occupy the political economic matrix. Regional and
national staff will occupy regional and administrative matrices
respectively.
Matrix Framework:
Encompassing all, in the matrix model,
is the physical environment or N-matrix. Engaging with the
N-matrix, in both value-extractive and value-nurturant modes, is
the global political economy or P-matrix. Like all other matrices
other than the N-matrix, the P-matrix is fundamentally a
comprehensive human collectivity, resource environment and arena -
venue. The P-matrix consists of people, their material and
non-material products (including institutions) and relationships
with each other and with products. In other words it refers to
people and culture, where culture may be seen to consist of human
products. I-matrices are also different in that they are human
singularities. Within the socially all-encompassing P-matrix are
regional (R-matrices), administrative (A-matrices), ethno-historical
(E-matrices) and individual (I-matrices) matrices are embedded
successively in each other (Table 1). Each collective matrix, E
through P, includes values, attitudes, beliefs, discourse, actions
and cultural artefacts.
The matrix model
allows for interchanging of matrices, so that while the P-matrix is
dominant much of the time, there are moments in history when an I-matrix
(e.g. Adam Smith) can shape a P-matrix over time. Or take a
more contemporary figure, Bin Laden, whose thought constructs and
actions flowing from them have led to dramatic changes in the
A-matrix of the world’s dominant power and therefore also in the
P-matrix. It remains to be seen if he will become a vector over
time as did Smith.
The P-matrix is the overall social system with its actors, values,
goals, boundaries, steering mechanisms and
feedback mechanisms. Currently there is one global P-matrix, which
includes political, economic and cultural dimension that may fall
under the rubrics of world political system, global economic system
and global culture respectively. The P-matrix is neither wholly
A-type nor is it wholly B-type; it exhibits characteristics of both
types. There are many R-matrices, such as the various regional
systems within which are independent but interconnected
administrative systems (A-matrices) that are often coterminous with
nation states. Like the P-matrix, the R and A matrices have
political, economic and cultural dimensions. A-matrices, that can
occur independently of R-matrices, contain and sometimes share
ethno-historical systems, the E-matrices that are made up of
individuals. E-matrices too have political, economic and cultural
dimensions. Individuals may belong to one or more E-matrix and
A-matrix. In the matrix model we are concerned with the material
and non-material products or constructions generated by individuals
and collectivities.
I-Matrix:
Values, attitudes and beliefs may be conceived of as pixels, which
together produce images of individuality or coloration. They repose
primarily in I-matrices and via I-matrices in other matrices. They
originate in I-matrices, but their production and distribution are
very much in the hands of larger players for much of the time.
I-matrices therefore deal with symbolic imports, selected or
otherwise, to which they may add value. The same is true about
material goods attached to an I-matrix. The self-portraits of
individuality are viewed as arising from interplay of George Mead’s
‘me’ or socialised ‘I’, at the core and of ‘individuality’, the ‘I’
(Mead 1934).
Table 1
Matrix Framework
|
MATRIX |
DESCRIPTION |
|
I-matrix |
-
Individual (actor);
-
Individual’s non-material ‘products’ and ‘imports’:
values, attitudes, beliefs and behaviour ;
-
Individual’s material products and acquisitions.
|
|
E-matrix |
-
Ethno-historical collectivities’ actors;
-
Ethno-historical collectivities’ non-material ‘products’
and ‘imports’: values, attitudes, beliefs and behaviour
;
-
Ethno-historical collectivities’ material products and
acquisitions.
|
|
A-matrix |
-
Administrative collectivities’ actors;
-
Administrative collectivities’ non-material ‘products’
and imports: values, attitudes, beliefs and behaviour ;
-
Administrative collectivities’ material products and
acquisitions.
|
|
R-matrix |
-
Regional
administrative collectivities’ actors;
-
Regional
administrative collectivities’ non-material ‘products’
and ‘imports’: values, attitudes, beliefs and behaviour
;
-
Regional
administrative collectivities’ material products and
acquisitions.
|
|
P-matrix |
-
Global
collectivity’s actors ;
-
Global
collectivity’s non-material ‘products’ and ‘imports’:
values, attitudes, beliefs and behaviour ;
-
Global
collectivity’s material products and acquisitions.
|
|
N-matrix |
-
Environment (material conditions for human transactions)
|
E-Matrix:
Individuals are embedded in one or more ethno-historical matrices
(E-matrices.) E-matrices are systems with the goal of
cultural preservation and
reproduction. They may have begun as groups concerned with economic
production and distribution, but because of shared historical and
reproductive experience they evolve into ethno-historical matrices.
A family ‘space’ is an example of an E-matrix in which even to this
day some of both of these functions are performed. The nation as
venue is an E-matrix when compared with other nations, but when a
nation consists of several E-matrices, the administrative role
becomes overarching and we call the venue an A-matrix. Larger
E-matrices may incorporate smaller ones. E-matrices may overlap each
other. Members of an E-matrix inhabit ethno-historical venues where
a particular ethno-historical vocabulary has currency and primacy.
The primary motivation of an ethno-historical group is a security
related survival of cultural identity of the collectivity. There are
ethno-historical and political economic goals for ‘economic races’
and ‘cultural races’ between E-matrices.
Table 2. Goals of Cultural and Economic Race
|
Type of race |
Ethno-historical goal |
Political-economic goal |
|
Cultural race |
Fostering of
cultural power within E-matrix (fostering identity, shared
belief, sense of belonging) in order to ensure the survival
of E-matrix |
Translation of
E-matrix cultural power to A-matrix political power. |
|
Economic race |
Cultural
domination for the purpose of ensuring economic and cultural
security of E-matrix at low cost. |
Economic
advancement of E-matrix through political and economic
means. |
One
of the strategies for achieving economic success is to take the
route of political control of an A-matrix, when possible.
Behaviour that defies the explanatory power of an individual
self-interest based political economic model, can originate in an
E-matrix. An example might be behaviour such as the voluntary
self-immolation of Buddhist monks in Vietnam in protest against the
United States.
A-Matrix:
When several E-matrices must share resources, either through
domination of others by one E-matrix, or some other arrangement,
they become embedded in an administrative matrix (A-matrix) of their
creation. An administrative vocabulary arises, possibly strongly
influenced by a dominant E-matrix. A-matrices are locations where
state, business and media actors are to be found at national level.
The rules of self-interest operate here in the conventional manner
of individual interest maximisation. A-matrix players must balance
competing demands from E matrices and P-matrices.
R-Matrix:
A-matrices may also group together in regional political economic
matrices or R-matrices.
P-Matrix:
Several A-matrices, if they interact, will give rise to a global
political-economic matrix (P-matrix), either based on the values and
vocabulary of a dominant A-matrix or group of A-matrices (eg.
Western European state and non-state players) or through some other
mixture of values and vocabularies. The A-matrices will be embedded
in a P-matrix. Before Europe began to colonise the rest of the
world, we might say there could have been a fragmented P-matrix.
Today, as a bequest of world empires, there is but one overall
P-matrix, consisting of the world market, global culture and the
international system. The international vocabularies of this
P-matrix include science, mathematics, western popular music, cinema
and television, United Nations officialese and journalism.
The
‘p-matrix’ may be likened to a vast urban area, a ‘city’, where
state and market hold sway. Within this city, embedded in
a-matrices, are hundreds of thousands of cultural precints of
various sizes, which we may call ‘ethnicities’. Ethnicities are
places where ethnohistorical forces are salient, even dominant, and
may on occasion prevail over state or market forces……It is the
dispersed global ‘city’ that is the site of the world market,
international system and global culture (Chitty 2003, 16).
I would like to use Simondon’s concept of mediation/individuation in
relation to websites. Here individuation refers to the centripetal
force of the P-matrix and the centrifugal force of I-matrices.
Individuation by I-matrices or for I-matrices in various
transactional venues hosted by A, R and P matrix institutions may be
for the of personalising these venues, creating comfort zones for
putative users. The venues are transformed, through importation of
images and concepts from other venues, into more familiar places
(with people, space, time and relationships) from being remote and
inaccessible spaces.
Since the 1980s cultural studies has shown a growing interest in
questions of space and place influenced in particular by Foucault
and his intersections of discourse, space and power. In this
context, a place is understood to be a site or location in space
constituted and made meaningful by social relations of power and
marked by identifications or emotional investments. As such, a place
can be understood to be bounded manifestation of production of
meaning in space (Barker 2004, 144).
Venues could either be spaces hosted by institutions and which seek
to homogenise and universalise or be places where personal
relationships grow around transactions. In international web
structures like that of UNDP, there is a tension between the
universalising of policy, including policy on communication,
presentation of messages and the overall web architecture that
connects numerous web venues located in various matrices.
We can expect P-matrix web venues to have the characteristics of
global (P-matrix) rather than local (A and E-matrix) venues. There
are two principal strategic reasons why elements of local place may
be incorporated in a global space. One is the need to show
readers/audiences/viewers (RAVs) that the local spaces are part of
global-local architecture of the organization projecting itself in
through the site. We can call this a projection function.
A second is associated more with personal use of space within a
larger physical administrative, regional or P-matrix space. For
instance, a Chinese bureaucrat working at UN Headquarters in New
York may introduce elements from his or her I-matrix, E-matrix or
A-matrix to personalise the space and make it a place. This is a
personalisation function. They both fall under the individuation
imperative of the larger or smaller entity. For the larger entity
individuation is likely to imply institutional identity that
includes the component parts and excludes other external large
entitities. For the smaller entity, it might imply distinctiveness
from other components of the whole and a stake in the whole.
The present study is an exploratory one that will be employed to
further refine the methodology. It will describe relevant pages of
UNDP websites in terms of:
1.
Matrix of venue
2.
Transactions that take place
at venue (eg. public relational, educational)
3.
Transductions hosted by the
venue (knowledge, values, signs from other matrices)
4.
Individuation imperatives of
venue (globalisation / universalisation / homogenisation
glocalisation / particularisation / differentiation; membership
/empowerment)
5.
Imputed readership (From
which matrix? Which institutions or groups?)
Preliminary Observations
The websites:
The UNDP front page is 3 clicks away
from the UN portal at http://www.un.org/, clearly a P-matrix venue,
with the classical, even Apollonian character associated with the
public face of Western civilisation, in public architecture, for
instance. Nietzsche describes the origin of Ancient Greek dramatic
tragedy in terms of a contest of principles. Raymond Geuss and
Ronald Speirs summarises the two principles thus:
Nietzsche names each of these principles after an ancient Greek
deity (Apollo, Dionysius) who can be thought of as imaginatively
representing the drive in question in an especially intense and pure
way. ‘Apollo’ embodies the drive toward distinction, discreteness
and individuality, toward the drawing and respecting of boundaries
and limits; he teaches an ethic of moderation and
self-control……….The Dionysiac is the drive towards the transgression
of limits, the dissolution of boundaries, the destruction of
individuality, and excess (Nietzsche 1999).
The dominant Apollonian symbols on the portal page are the globe,
centred on the North pole, and laurel leaves signifying peace, set
against the sky blue of the UN. The dominant non-Apollonian
symbol (and I hesitate to use the term Dionysian here as an
antinomy) consists of a pastiche with images of the Secretary
General (governance), a female agricultural worker
(agriculture/economic development/women), child care-givers and a
child (social development, children) a voter (human rights,
democracy) a blue UN helmet and a UN patrol boat (peace keeping).
The page is available in English, Arabic, Chinese, French, Russian,
and Spanish.
The first click gets one into the English page. The banner at the
top depicts eight faces, of both genders, all ages and representing
a wide spectrum of ethno-cultural backgrounds. It seeks to provide
a counterpoise to the classic, non-ethnic, business-like body of the
page which consists of a white UN logo on a blue background,
surrounded by 16 links to various UN institutions and programs.
To enter the UNDP (http://www.un.org/)
site from here, one must click on ‘Main Bodies’ invoking a
hyptertexted list of bodies and organization chart. Clicking into
‘organizational chart’ reveals UNDP under ‘Economic & Social
Council’ in a grey box under Economic and Social Council along with
its sibling programs and funds.
The third click gets us into the UNDP front page at
http://www.undp.org/.
UNDP in the P-Matrix:
Under the matrix
framework, the UNDP headquarters website is a P-matrix transactional
venue. We can expect this venue to draw on classical Apollonian or
western modern values (symbolic of individuation as
universalisation/homogenisation) and contrast these with symbols of
transduction from other matrices. The UNDP website was accessed on
July 4, 2006. It is available in English, French and Spanish and
inevitably has a European Apollonian character, in the most general
sense.
There are three columns of information displayed on the front page,
crowned by the masthead horizontal banner and a horizontal directory
at the very top. The banner consists of an inflated segment of the
UN Emblem in blue on a darker blue background. The column on the
right has a story entitled “UNDP honors baseball stars’ support to
Dominican Republic” with a picture of Ramirez, Martinez and Ortiz of
Boston’s Red Sox. There is a video link for this to other UN videos,
notably about the International Labour Organization, UNICEF, UN
Webcast, The World Bank and the World Food Program. The column on
the left side lists ‘Publications and Special Initiatives’. There is
a link to the ACE Electoral Knowledge Network at the bottom of this.
The central column of information contains two segments. There are 5
news stories at the top and a section titled “UNDP around the world”
at the bottom. The 5 news stories are as follows:
West Africa conference on diamond trade (30 June)
Nepal’s trade potential (29 June)
Agenda for trade in Asia-Pacific (June 29)
Emissions-free fuel-cell buses in Beijing (June 20)
CNN’s Femi Oke returns to Liberia, inspired by UNDP’s work (June
16).
The section titled “UNDP around the world” has stories from
Afghanistan (“Helping legislators engage with their local
communities”) and Cambodia (“Learning to live with HIV”).
Four of the five news stories come from the UNDP news room and
present R and A matrix news to an educated readership, perhaps
journalists, the UN community, policy makers, NGO workers,
researchers and students. Only the Chinese story is not from
http://content.undp.org/go/newsroom at UNDP. The Chinese story
is from UNDP China at
www.undp.org.cn/ .
Interestingly there is no link from the UNDP P-Matrix site to its
regional offices for Asia such as the one in Thailand at
http://regionalcentrebangkok.undp.or.th/. The blue banner at
the very top of the front page of the P-matrix site has a drop down
menu under ‘regions’, but when one clicks on ‘Asia & the Pacific’
one comes to a list of countries. This may be a deliberate strategy
to lessen the distance between UNDP and countries in UNDP’s
presentation of itself.
The venue is one where UN information may be accessed by
journalists, the UN community, policy makers, NGO workers,
researchers and students. The transaction is an information giving
and receiving. Information is presented from a wide spectrum of
developing areas.
UNDP in R-matrices:
Under the matrix
framework, China may be viewed as a region because of its size and
the size of its provinces that are larger than many Administrative
Matrices. The UNDP China website is available in English and
Chinese. The Chinese language website is located at http://ch.undp.org.cn/.
The English version continues to be standard modern. It has a
directory that is divided into 'most recent speeches and ‘most
recent media advisories’. The links to MDGs (Millenium Development)
in various provinces lead to pages that show individuation at the
level of the A-matrix institution, with little transduction being
demonstrated. The Chinese version, in terms of visuals, appears to
be identical to the English version. The difference would be that
the readership of the English version is likely to be an English
educated readership, perhaps journalists, the UN community, policy
makers, NGO workers, researchers and students while the Chinese
version would be addressed to a Chinese educated readership much of
it that would be in China itself. There are links to UNDP
Headquarters and UNDP in other countries.
The UNDP China website might be compared with the websites of UNDP
regional offices.
The UNDP regional site in Bangkok also has the Apollonian blue
laurel logo banner and has no flavour of the region. It links to
Regional Service Centres. The one in Colombo has local scenes on the
masthead banner. The Regional site in Bangkok (at
http://regionalcentrebangkok.undp.or.th/) informs us of the
following about the Asia-Pacific, suggesting that it is a
sub-regional or super-administrative site:
UNDP
has established Regional Centres in Bangkok, and Colombo, as well as
a multi-disciplinary Pacific Sub-Regional Centre in Suva with focus
on the Pacific Islands.
A
main priority of the Regional Centres is to provide
UNDP Country
Offices in the Asia and the Pacific with easy access to
knowledge through high quality advisory services based on global
applied research and UNDP lessons learnt.
The
second priority is to build partnerships and promote regional
capacity building initiatives, which allow UNDP, governments and
other development partners to identify, create and share knowledge
relevant to solving urgent development challenges. (Available at
http://regionalcentrebangkok.undp.or.th/
)
UNDP in A-matrices:
The Thai UNDP page
at http://www.undp.or.th/ is highly individuated, with (in July
2006) a great deal of visuals celebrating the King’s 60 year reign.
There are links to the P-matrix and R-matrix UNDP sites. The Sri
Lankan site at
http://www.undp.lk/ contains a great deal of visual scenic and
local cultural and other information. The design continues to be the
standard UNDP masthead. The site has links with stories about UNDP
in other countries. The Cambodian website at
http://www.un.org.kh/undp/ has all the elements of western
modernity on its front page, but draws in I-matrix views in “A view
from the inside” which is contrasted with “A view from the
outside”. The insider’s views contain pictures of individuals, with
names, ages, occupations, where from, where living now, best day,
worst day, hopes and dreams and message to the world. While these
views and facts are presented in a 100 words or less, here is an
attempt at creating a transduction avenue between ordinary people
and the UNDP web network.
Conclusion
UNDP appears to be following the conventional wisdom
of consolidating corporate image and values through an integrated
architecture for its websites. This is very much a function of
individuation of the UN at the larger or P-matrix level and the
facilitating of a P-matrix character, presence and presentation of
regional information. The target audience appears to be members of
urban society across the world, journalists, the UN community,
policy makers, NGO workers, researchers and students. There is
little concession, and then only at national level eg. in Cambodia,
to the use of the internet for a more participatory form of
governance, which may supplement rather than replace the present
public informational style. One possibility for generating
participation is to develop moderated weblog or discussion groups on
various policy areas that ordinary people may use to express their
views. A modest example of this may be seen on the website of the
Nation newspaper in Bangkok. (Available at
http://www.nationmultimedia.com/webblog/).
Finally one should reiterate that this is only an
exploratory study. The instrument used for research will be further
refined based on the current research pursuant to which a more
extensive study will be conducted.
_____________________________________________________________________
About the Author
©
Naren Chitty
(Head, Department of International Communication) has authored and
co-edited several books and journals including
Framing South Asian Transformation
(South Asian Publishers, 1994), Mapping Globalisation:
International Media and the Crisis of Identity. (Southbound,
2002) and Studies in Terrorism: Media & the Enigma of Terrorism
in the 21st Century,
Southbound 2003) which was one of the first post 911 compendiums of
studies on media and terrorism. He has been Editor-in-Chief
of the Journal of International Communication (JIC) since
1991. He was Secretary General of the
International Association of Media and Communication Research (IAMCR)
between 1996 and 2000 and is President of Global
Communication Research Association (GCRA).
Additionally he on the editorial boards
of Global Media Journal (American issue -Purdue University),
Global Media Journal (Chinese issue - Fudan University),
Global Media Journal (Mediterranean issue) and The Journal of
Communication Arts (Chulalongkorn University).
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This
article is based on a paper for presented at “The Asia
Communication & Media Forum 2006”,
Great Hall of
the People, Beijing, China, August 19th – 20th
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