Article No. 14
Is the BBC
Urdu Service becoming Pakistan’s National Broadcaster? An
Enquiry into the Causes of BBC Urdu’s Success in Pakistan
Wasim
Ghani
Joint Graduate Programme in Communication and Culture
Ryerson University-York
University, Toronto
Abstract
Excessive control
of state-owned radio broadcasting by various governments in
Pakistan has diminished its credibility among the people of the
country. The state broadcaster, Pakistan Broadcasting
Corporation lacks the credibility to efficiently convey
information and ideas to the home and overseas audiences.
Pakistani governments often rely on a foreign radio station, the
Urdu language programming of the BBC World Service, to transmit
their messages to Pakistanis. The practice on the one hand
erodes the authority and credibility of the national radio
broadcaster and on the other, increases the influence of BBC
World Service in the national life of Pakistan. The BBC Urdu
Service thus seems to function as the national radio broadcaster
of Pakistan. The interests of the country as indeed the
nation-building project itself may be partly under the influence
of a radio station whose basic operating policies are determined
by the government of Great Britain. This paper explores BBC Urdu
Service’s role in the national life of Pakistan. Additionally,
the paper studies the state’s media policies and its interaction
with BBC Urdu.
Introduction
Freedom of
expression is antithetical to authoritarian rule. Pakistani
governments – civilian or military – often display their bias
against developing institutions helpful in establishing
democracy. The institution of mass media is critically important
for sustaining democracy. The Pakistani civilian and military
governments routinely undermine the country’s media. Various
regulations and laws hinder the work of the country’s
independent print and electronic media while the state-owned
radio and television (Pakistan Broadcasting Corporation and
Pakistan Television Corporation, respectively) remain under
strict government control. News is a particularly important
output of the mass media. The collection and dissemination of
information about the various features of society including the
governments and the people (or the rulers and the ruled) on the
one hand can show the workings of the government and on the
other hand, provide a channel for the expression of the will of
the people. The conveying of societal information through news
thus help establish and sustain basic democratic values and
institutions. The situation threatens autocratic rulers who take
an oppositional stance towards news and the mass media producing
it. Ultimately, authoritarian governments seem opposed to
broadening the base of information, making it more diverse and
discursive. Since the mass media are the basic vehicle for the
diversification of information, and eventually the empowerment
of the people, the authoritarian rulers apparently consider them
an oppositional force needing to be checked. Thus both
information and the conduits of information, i.e., the mass
media are the target of suppressive government actions. Siebert
(1956) posits (as cited in Al-Obaidi, 2007) that in an
authoritarian state legitimizes the direct involvement of
governments in the operation and control of mass media.
Regardless of whether parts of the media are independent or
under the control of the state, governmental suppression targets
both. In the case of the former, their freedom of expression is
curbed while in the case of the latter, their freedom is
annulled. The national broadcaster, Radio Pakistan is one such
media organization whose freedom is annulled and whose status is
increasingly downgraded. A national broadcaster performs the
crucial function of propagating common values and discourses in
society. News programming is perhaps the most important
mechanism used to perform that function. A national broadcaster
suffering from diminished status and lacking credibility
arguably cannot fully perform that vital duty. The vacuum of an
authoritative national voice informing citizen about their
society and important issues is increasingly filled by the
national broadcaster of another country. The Urdu language
programming of Great Britain’s British Broadcasting Corporation
(henceforth the BBC Urdu Service) seemingly has more
listenership and credibility than Radio Pakistan among a large
proportion of the Pakistani public. Is the BBC Urdu Service
functioning as Pakistan’s national broadcaster?
Radio
Listening in Pakistan
The electronic
media, particularly radio, is often the only source of news and
information for the majority of the country’s population of over
165 million. With a 54% literacy rate, almost a quarter of the
population lives below the poverty line (World Bank, 2009).
Pakistan’s former Information Minister Javed Jabbar, noting the
low literacy rate and high poverty rate, stresses that “radio
deserves the highest priority” (Jabbar, 2003).
Radio and its
news programming play a very important role in their everyday
life. With a per capita annual income of about $840, radio is
often the only information device the average Pakistani can
afford. In remote areas, it is generally the only way to access
the outside world. People in rural areas, often lacking
electricity and the infrastructure necessary for receiving the
channels – besides having lower incomes – are generally not
exposed to the relatively free coverage of the Pakistani society
by Pakistan-based private television channels. The television
channels reach mainly the urban audience having the financial
means to subscribe to them.
There is no
reliable data on the current radio audience in Pakistan nor the
number of radio receivers in the country. The Government of
Pakistan’s Board of Investment (BOI), puts radio listenership at
23 million (Board of Investment, 2003) without satisfactorily
explaining how it arrived at the figure. In 1997 the country
reportedly had 13.5 million radio sets (UNdata, 1997).
BBC Urdu
Service
The low
credibility of Radio Pakistan’s news programming and the
non-existence of an alternate independent national radio
apparently induce a large number of Pakistanis to listen to
foreign radio services to fulfill their information needs. The
most popular of such foreign radios is arguably the British
Broadcasting Corporation’s World Service broadcasting in the
Urdu language commonly known as the BBC Urdu Service.
The BBC
Urdu Service is part of the BBC World Service which offers 42
other language services. The World Service claims a weekly
world-wide listenership of over 183 million, about 82% of whom
are in the so called developing countries of Africa, the Middle
East and the Asia and Pacific regions.
(BBC
World Service Annual Review 2006/2007).
Over half of BBC World Service
programming comprises news and current affairs.
Although the BBC
World Service is part of the British Broadcasting Corporation,
it is funded separately by a grant-in-aid by the Parliament.
According to the BBC World Service Annual Review 2005/2006,
the amount of the grant-in-aid in 2005-2006 was 239 million
pounds, increasing to 245 million pounds for the year 2006-2007
(BBC World Service 2006). The agreement between the Foreign and
Commonwealth Office and the BBC World Service posted on the
broadcaster’s website states that the FCO the grant-in-aid “to
provide services defined in the agreement”. The agreement makes
the Foreign Secretary responsible for “agreeing with the BBC
World Service its objectives and medium term priority target
audiences...” (Foreign and Commonwealth Office/BBC World Service
Broadcasting Agreement, 2005).
In operation
since 1949, the main fare of the Urdu Service’s thrice-daily
broadcasts totalling two hours is news and current affairs
programming about political and social issues in Pakistan and
world events. The programming also covers sports and
entertainment, again keeping in with the particular interests of
the country’s audience. BBC Urdu uses news reports filed by its
correspondents in Pakistan and other countries.
Most of BBC Urdu
Service’s staff is made up of former journalists from Pakistani
and Indian print media. Due to their lack of experience in radio
broadcasting, the quality of their production is appears lower
than that of the English language BBC World Service
programming.
It is BBC Urdu
Service’s news programming which primarily draws-in the
information-hungry Pakistani audiences. The Service reveals in
its Annual Review 2005/2006 that its reach in Pakistan was 9% of
the population segment over 15 years of age. The figure
translates to roughly 8.5 million listeners.1 The
Urdu Service’s audience base may be boosted by its plans to
“shortly” deliver brief news bulletins on mobile phones in
Pakistan (Parliament of the United Kingdom, 2007). BBC Chief
Executive Mark Byford claimed in June 2000 that the BBC Urdu
Service had “at least” 16 million listeners in Pakistan. (Dawn,
2000)
Radio
Pakistan
Radio Pakistan
was founded in 1947 at the time of the partition of India and
the creation of Pakistan. Operating as a department of the
Ministry of Information and Broadcasting, it started its
external service in 1949 broadcasting programming on 100
kilowatt short-wave transmitters. In 1972, the national
broadcaster was reorganized as a statutory corporation under the
federal government and renamed the Pakistan Broadcasting
Corporation (PBC) but it continues to use its old call sign of
Radio Pakistan.
Radio Pakistan
has 25 broadcasting stations equipped with some 40 transmitters
having 250 kilowatts to 1000 kilowatts power and broadcasting
300 hours of programming daily. The programming can also be
heard on the Internet. Radio Pakistan claims to reach 80% of the
area and 95% of the country’s population or 95.5 million
listeners (Pakistan Broadcasting Corporation, 2009). It is
financed through a government grant which covers 80% of its
expenses. The rest of financial requirement is met through
advertising and radio licence revenues.
Radio Pakistan
operates under the Pakistan Broadcasting Corporation Act,
1973 amended through a Presidential Ordinance in 2002. Radio
Pakistan’s mandate includes (among others): “To present news of
events in as factual, accurate and impartial manner as possible
and to carry out instructions of Federal Government with regards
to general pattern of policies in respect of programmes.” It is
interesting to note that the radio’s assigned task for impartial
reporting is mentioned in the same sentence with its
responsibility to follow government instructions. (Pakistan
Broadcasting Corporation, 2007).
The Pakistan
Broadcasting Corporation is governed by an eleven-member board
of directors including seven ex-officio members belonging to
various government ministries with the Secretary of the
Government of Pakistan Ministry of Information and Media
Development as Chairman.
Radio Pakistan
broadcasts 149 daily news bulletins in 31 languages for a
duration of 900 minutes (Pakistan Broadcasting Corporation,
2009). Its news gathering is done by its network of
correspondents in the country. It also uses domestic and
international news agencies and foreign radios which it monitors
round the clock. However, much of its news seems to be based on
government news releases supplied to it by the state-owned news
agency, Associated Pakistan of Pakistan (APP). Besides
government activities, the national news bulletins cover very
little general domestic happenings in the country. Among the
issues almost never covered by the radio are crime, conflict
among ethnic, tribal, religious groups, labour unions and labour
issues, etc. The radio news bulletins also avoid general
political activities as well as opposition politicians although
criticism of those politicians by government officials is
broadcast. It is not unusual to hear the government reaction to
an opposition politician’s statement without hearing the details
of the statement itself.
For instance, on
May 13, 2007 the top story in the BBC Urdu news bulletins and
the Pakistani newspapers was the violent clashes between
supporters and opponents of the government which left six dead
and nine injured. The Radio Pakistan news bulletins did not
carry any coverage of the violence. The violence on that day was
a continuation of the violence of the previous day in which 34
persons were killed in various parts of the city. Pakistani
journalists often complain about the routine lack of coverage by
Radio Pakistan (and Pakistan Television Corporation) of issues
important to Pakistanis. When a particularly significant
incident of violence in Pakistan’s largest city Karachi killed
ten persons resulting in the imposition of curfew, Radio
Pakistan, “as usual, provided re-assuring statements – no news,”
writes veteran Pakistani journalist Zamir Niazi. (Niazi, 1986,
p. 218). Niazi argues that the excessive government control of
Radio Pakistan has resulted in people turning to foreign media
“particularly the BBC” to receive news of important events
rather than rely on the home-based media (1986, p. 185).
Ardeshir Cowasjee,
a newspaper column writer recalls telling an information
secretary of Pakistan’s information ministry: “ no one, just no
one believes one word uttered by PTV [Pakistan Television
Corporation] or Radio Pakistan.” (Cowasjee, 1999, Internet).
In short, Radio
Pakistan’s news bulletins mainly inform listeners about what is
happening in government circles but not what is happening in the
country. As for foreign news, including developments in
neighbouring countries such as Afghanistan, India, Iran, etc.,
the radio relies on Western news agencies, AP, AFP and Reuters
and foreign radio news.
Government
Media Policies and Practices
In August 2000, ten months after seizing power in
a coup in Pakistan, General Pervaiz Musharraf was the guest in
the radio show Talking Point of the BBC World Service.
During the programme, he verbally answered questions in English
put to him in phone calls or through e-mails. Most of the
questioners were Pakistanis living in the country or abroad. The
event was noteworthy on two counts: Firstly, because it was the
first time the military ruler had answered live questions from
the general public, albeit the English-speaking general public.
Secondly, he chose to interact with the people through a foreign
radio service, ignoring the state controlled Radio Pakistan.
Three years
later, on December 2003 General Pervaiz Musharraf participated
in yet another Talking Point show, this time hosted by
BBC Urdu Service. This time he answered listeners’ telephonic
questions in Urdu. From his office in Rawalpindi, he took calls
from mainly Pakistanis who asked questions about matters that
concern them: Pakistan’s internal political situation, its
policy towards India and Kashmir, US invasion of Afghanistan and
Iraq, Pakistan fight against terrorism, etc.
It was the first
time any Pakistani head of state or a high government official
had participated in a phone-in show on the electronic media in
the national language. Ignoring Radio Pakistan the President
chose to speak to his people through the BBC Urdu service whose
target audience are the Urdu speaking Pakistanis. As Musharraf
took the phone calls in Rawalpindi, BBC relayed his
conversations to London from where they were relayed back to
Pakistan via the BBC transmitter in the Persian Gulf. He could
have found a less convoluted way to talk to Pakistanis mostly
situated in the same country as he was. And he wasn’t even
getting the ear of the ‘important’ Western audience for he was
neither the guest of the BBC English service nor was he speaking
in English. Granted there are Urdu speaking callers living in
other countries but they could have also talked to Musharraf if
the show was hosted by Radio Pakistan. The show was a coup for
the BBC Urdu service. Weeks before the show, the Urdu service
publicized the event in its Urdu and Hindi services as well as
announcing it on their website.
The BBC Urdu
Service once again demonstrated its superiority over the entire
Pakistani media who were reduced to merely covering the
President’s call-in session. The state-run news agency
Associated Press of Pakistan (APP) next day ran stories
picked up dutifully by Radio Pakistan and broadcast all over the
country. Newspaper covered the event. The top two English
language newspapers, Dawn and The News published
on the front page Musharraf’s disclosure that Pakistan was
willing to withdraw troops from Kashmir, the border with India.
(Dawn, 2003; News, 2003) A host of other English and Urdu
newspapers either ran an APP copy or monitored BBC Urdu.
The Pakistani
media, not having this kind of an opportunity with their own
president were arguably shown to be ‘inferior’ as far as access
is concerned. It was definitely not a situation helpful for the
Pakistani media’s self-image nor its image in the minds of the
public. And neither was it helpful in strengthening confidence
in the local institutions of democracy. If the president of the
country gives less importance to the local media, the chances
for democracy itself would not be too bright.
BBC Urdu
Service’s had managed to surge ahead in the Pakistani public’s
estimation as being a media organization with access to the
highest authorities in Pakistan. At the same time, arguably,
they could not have helped reflect on the relative lack of
access of the Pakistani media to their top leadership.
Musharraf could
have helped the credibility and prestige of Radio Pakistan and
indeed the prestige of Pakistani journalism by using an
indigenous media organisation for his phone show. He could have
shown some respect to the country’s media. Instead he chose to
privilege BBC Urdu while seemingly ignoring the Pakistani media;
as though it was not worthy of his attention.
A few months
earlier, in May 2003, the then Prime Minister Zafarullah Jamali
gave an exclusive interview to BBC Urdu announcing Pakistan’s
willingness to hold talks at any level with India and to foster
“people to people contacts”. His conciliatory offer was
important in the tense political state of affairs existing at
the time between the two rivals. It is important to note that
Jamali chose to make this important offer first on BBC Urdu
rather than conveying it through the Pakistani media.
Recently, on
December 29, a senior Pakistani official made the important
admission for the first time that the surviving terrorist
involved in the Mumbai terrorist attacks in November 2008
“could be” a Pakistani citizen. The comment was made to the
Indian television channel CNN-IBN on December 29 last year by
Pakistan’s national security advisor Mahmood Ali Durrani.
Durrani did not give the information directly to the Pakistan
state or the private media. Pakistan until then had been
strongly rejecting Indian claims that the terrorist was of
Pakistani origin. Later on 7 January 2009, Durrani broke the
news to CNN-IBN, that Pakistani investigators have found that
the terrorist was indeed a Pakistani national. The Pakistani
media, official or private was not informed about the
development. The same day, Pakistan Information Minister Sherry
Rehman confirmed the finding to BBC World Service. The Pakistani
Prime Minister immediately dismissed Durrani over the
revelation. Radio Pakistan did not report Durrani’s admission
nor his firing by the prime minister.
There are several
other instances where Pakistani rulers have chosen to
communicate their messages through foreign media rather than the
national media. A pertinent question arises: Why do Pakistan’s
civil and military governments routinely undermine the
credibility and importance of the state controlled media while
enhancing the stature of the BBC and other foreign media? Why do
the rulers not strengthen the state media which can then become
more efficient at influencing the people at home and abroad?
What advantage do the rulers see in keeping the state media
down?
The main reason
for the counter-intuitive practice of Pakistani rulers seems to
be their opposition to the idea of sharing power. Power is held
mainly by three groups in Pakistan: The military, the
bureaucracy and the elite belonging to rural and urban areas.
Since political parties are headed by the elite, the formation
of ‘civilian’ governments does not threaten the basic power
sharing partnership among the groups. The democratization of the
society threatens the perpetual dominance of the three groups.
Institutions that lead to democratization therefore need to be
kept in check to maintain the status quo. The mass media serve
as a vehicle for expressing the aspirations of the common
citizen – the rightful wielder of political power and – as well
as a device for mobilizing them. It is not surprising that the
power groups are engaged in undermining the mass media. In
undermining the mass media, the power groups seem to have a
deeper objective: To suppress the generation and availability of
information itself. The practices and institutions that create
information and normalize its usage are antithetical to
autocratic rule. Thus information whether it is produced in a
controlled or free state state is harmful to such rule as it
sustains the institution of the mass media. The objective to
hinder the creation and dissemination of information is achieved
through three means: Firstly by controlling the content that the
media carry, i.e., restraining information that negatively
affects them and propagating information favourable to them.
Secondly, they by restricting the spread of media coverage,
i.e., restricting the publicising of certain issues in an
attempt to deny legitimacy to special interests as well as
alienating certain segments of the populace. The strategy can
hinder mobilization moves. It also prevents the mass media from
establishing deeper and wider connections with all societal
groups. Thirdly, by controlling the volume of information to
‘starve’ the mass media, information being the diet they live
on.
The subject of
the strategy are both the private and the state controlled
media. The rationale for suppressing the latter is not merely to
control their information flow and content – it already is
controlled. The purpose is to prevent them from becoming
efficient, viable and capable of acquiring power. Because they
are close to power and operate on public funds, their gaining
credibility in the eyes of the common people can infuse them
with political power. That eventuality is pre-empted by the
autocratic rulers by not letting them become effective observers
and commentators of society by minimising the information they
handle. As a consequence, while the rulers want to periodically
communicate with the Pakistani people, they do not want to
strengthen the national information media.
A credible
national media, expressing national concerns can be a
destabilizing force for the autocratic rulers. The danger posed
by a strong national media has been much in evidence in the last
few months of former President Musharraf’s rule. The national
private news media, particularly some private television
channels were arguably a potent force behind the agitation over
the dismissal of the Pakistani Chief Justice. The Pakistani
government officials called the agitation media generated. The
agitation and the media reportage increased Musharraf’s
unpopularity and possibly contributed to his downfall in August
2008. The national media being a national institution and
representing the opinion of the people can adopt an activist
role and challenge government authority and stability.
The BBC is a
relatively safe institution for rulers. It can put rulers under
pressure but its coverage of national issues is selective
lacking criticism that can disturb the fundamental power
structure of the society. While the BBC covers civil
disturbances in Pakistan, it does not go into the fundamental
causes destabilizing society. It neither has the inclination nor
the time. Its two-hour daily transmission in a magazine format
leaves little room for extended social and political comment.
Talking to the people through BBC has the advantage of
restricting the message within a two-hour limit. On the other
hand, messages on Radio Pakistan can be repeated around the
clock. Radio Pakistan broadcasts news broadcasts 149 news
bulletins in 31 languages for a total duration of 900 minutes
every day. Its broadcasts reach even remote areas of Pakistan.
Besides suffering
the indignity of successive Pakistani government ignoring them
in favour of the BBC World Service-Urdu, the Pakistani media are
further disadvantaged by repressive media laws hindering their
work. For instance on 26 October 2002, the President issued
five ordinances related to the media: Press, Newspapers, News
Agencies and Books Registration Ordinance, 2002; Press
Council of Pakistan Ordnance 2002; Freedom of Information
Ordinance; Defamation Ordinance 2002 and; Pakistan Broadcasting
Corporation (Amendment) Ordinance, 2002.
Earlier in
September, he had issued the Contempt of Court Ordinance –
2002. The Pakistan Electronic Media Regulatory Authority (Pemra)
was launched under the ‘Pemra Ordinance’ promulgated in March
2002. These laws were enacted on top of the restrictions already
placed on the media under the country’s constitution of 1973
which makes it a crime to publish anything bringing hatred upon
the military. That means that nothing about the military can be
published even when the matter is of corruption or similar
misdemeanour.
Additionally,
General Musharraf’s government made several attempts to pressure
private television channels to stop covering certain issues.
Pakistani journalists are prevented from covering the tribal
insurgency in certain areas bordering Afghanistan. ( Intermedia,
2007)
The suppression
of the independent media and the stifling of the state owned
radio and television has arguably hindered their proper growth.
For columnist Irfan Husain the censored news and discussions on
state media is it has taught the people “not to believe anything
radio or television tells them.” (Husain, 2004). Journalist
Omar R. Quraishi argues against the continued broadcasting of
Pakistan Television Corporation’s prime time news show (Khabarnama)
due to its routine poor coverage of important developments.
Quraishi refers to the story of the disappearance of Wall Street
journalist Daniel Pearl and complains: “All the action is
happening in Pakistan... but how many Pakistanis turn to
Khabarnama news show if they want the latest
update...?” (Quraishi 2002)
Dawn
writer Hafizur Rahman, makes a case for Free radio &
television! and wonders if Radio Pakistan and the Pakistan
Television Corporation, can “ever be completely free?” (Rahman,
2003.) That’s a pertinent question. In the past few years the
government of Pakistan has allowed the establishment of several
private radio stations and TV channels. While the TV channels
have some freedom to cover social and political issues, none of
the private radio stations are permitted news programming. The
reason perhaps is radio’s geographic reach and financial
accessibility by the common man. Political and social ideas
carried by the radio can empower the masses. Empowerment fosters
freedom and freedom – whether of the media or of the people –
undermines authoritarian rule.
It seems as long
as authoritarian rulers remain in Pakistan, radio’s freedom will
be suppressed. The rulers want to heighten its importance in the
national life for two reasons: Firstly, because it belongs to
the country with which the past Musharraf government and the
present governments are in alliance and partially gain
legitimacy for their rule. Secondly, the privileging of BBC Urdu
automatically serves to give it more prestige while showing the
indigenous media in a bad light to the people. In this way, the
growth and power of the indigenous media is checked so that it
does not become too much of a bother for the authoritarian
rulers.
BBC’s Presence
in the National Imagination
A national
broadcaster not only exists in the national imagination, it
helps create that imagination and its discourse. Programs
presented by national radio and television become part of the
national conversation and life. They become, in the words of
communication scholar Andrew Skuse “part of the social fabric of
society...” Skuse, who studied the place of BBC World Service
radio (Pushtu and Darri language service) in Afghanistan likens
the radio’s role to that of national broadcaster for the country
because the BBC World Service was dominant due to its large
audience. (Skuse, 2002). The Service’s dominant position
according to Skuse is due to the failure of Afghanistan’s own
radio to establish itself as a reliable source of information,
preventing it from developing a relationship of trust with its
audience. The BBC World Service was perceived by the Afghans to
be more credible than their own national broadcaster and was
therefore able to gain the trust of the Afghan audience. Because
the Afghan radio could not be trusted, it could not influence
the imagination of the majority of the people of Afghanistan.
That place was taken by a radio that the audience trusted. For
the audience, the ‘national’ broadcaster is one who can be
trusted; not one who carries the nomenclature of the national
broadcaster. What place does the BBC Urdu Service occupy in the
national imagination of Pakistan? To what extent does it play
the role of the national broadcaster?
In the absence of
an audience survey, the position of the BBC Urdu Service
in the Pakistani society could arguably be estimated in two
ways: Firstly, from its discussion and reflection in the
national media, primarily the private newspapers. Secondly, from
the listeners’ relationship with the broadcaster. That
relationship is discernable in the listeners’letters to the
BBC Urdu Service. The letters are broadcast by the radio.
Comparative
Coverage of BBC and Radio Pakistan in daily Dawn
The daily Dawn
is perhaps the most authoritative of all English newspapers of
Pakistan. Its on-line edition (available at http://www.dawn.com)
has an archival search facility going back to five years, or
from October 2001 to the present, i.e., May 14 2007. A simple
search for the term BBC Urdu Service, BBC World
Service and, BBC Radio gives 60, 129 and 488 results
respectively. The search for Radio Pakistan and
Pakistan Broadcasting Corporation returned 99 and 166 hits
respectively.
The frequency of
the mention of BBC by Dawn and other influential print and
electronic media points to a disproportionate notice of the
broadcaster while the state owned Radio Pakistan is not
considered deserving of that attention.
Listeners
Letters to BBC Urdu
BBC Urdu receives
annually about 22,000 letters in Urdu. The volume of the letters
is significant for they are not written in response to some
competition as is the case with many international radio
broadcasters’ listener letters. For instance, in an e-mail
message to the author on November 5, 2003, Deutsche Welle
revealed that it receives about 70,000-80,000 letters but “many
of these are just competition and quiz entries” and so do not
reflect a spontaneous and varied response.
It is not known
if the letters broadcast by BBC are representative of the total
letters it receives. BBC letters are received in Islamabad and
Delhi where they are selected for onward transfer to London
where the final selection is made. (BBC World Service, 2003).
Between September 2003 to April 2004, 76 such letters broadcast
on BBC Urdu Service were monitored. (The letter reading segment
of programming is usually of 2-3 minutes duration.) The content
of these letters, in Urdu, is analysed and categorised according
to the following nine topics: India, local development issues,
local politics, local sports, neighbouring countries, the Muslim
World, international politics, entertainment and BBC.
Of the 76 letter
writers, four were women. Five letters were from India and three
from Canada. The volume of letters falling under each of the
nine topics is given in percentage form.
1. BBC 46% : The
highest number of letters (35) were about the BBC programming or
organisation. Most letters were requests to increase program
duration, to repeat certain popular series, to requests for BBC
to start certain kinds of programs, etc. A listener reminded
that a famous Baluchi singer had died but the BBC did not
report his death.
2. Local
Development issues 11.8% : Nine letters drew the attention of
BBC towards issues affecting their local/regional community. One
letter requested the broadcaster to do a program on the
underdevelopment of the province of Balochistan. Another wanted
it to prepare a special program on his tribe. A third letter
writer complained that his village was burnt in a huge fire but
the BBC did not cover the incident. A fourth letter reported
sexual victimisation of school children in his area.
3. International
politics 10.5%: Eight letters talked about world political
issues such as ‘US imperialism’, World War II, Peace, British
weapons expert Dr. Kelly’s suicide, etc.
4. Entertainment
6.6%: Letters about entertainment referred to the state of
Pakistani cinema, music shows, etc.
5. Local sports
5%: Comments on cricket matches, etc.
6. Muslim World
2.6%: Two letters were broadcast regarding the Muslim World. One
letter referred to the suicide bombers and the other US invasion
of Afghanistan and Iraq.
7. Local politics
2.6%: A listener mentioned problems in joining the army for
people living in the Sindh province. Another listener brought
up a local council issue.
8. Neighbouring
countries 1.3%: A single listener wrote about the Kashmir
dispute between India and Pakistan.
It not known how
representative the broadcast letters are of the total letters
received by BBC Urdu, but it is significant that by far the
biggest volume of letters is about BBC itself. The engagement of
the people with the broadcaster is remarkable in that there is
nothing in it for them materially. They just appear to feel very
connected with the organization and how it works. If BBC is
deliberately broadcasting more letters about itself, it could
indicate its desire to be seen as an organisation close to the
Urdu Service listeners, appealing to the imagination of the
listeners.
The connection of
the listeners to the BBC and their understanding and expectation
of the role of the broadcaster is indicated by the letters about
local development issues. It seems that listeners imagine that
by bringing up local developmental issues such as health and
general underdevelopment to the attention of the BBC, the
problem could be addressed in some way. It appears that people
expect that the BBC enjoys some influence with the state
authorities. This is similar to what people might expect of a
national broadcaster; that it should be able to bring some
pressure on local authorities to solve a local problem. Despite
the relatively small size of the sample, it can be discerned
that BBC Urdu arguably has a special place in the national
imagination of Pakistan.
BBC Urdu in
the Context of Globalization and Cultural Imperialism
The 1997
'World Communication Report' of the United Nations
Scientific and Cultural Organization (UNESCO) noticed an
imbalance in communication flows between the industrialized
western counties (the global North) the developing countries of
the global South: More communication was flowing from the
former to the latter and the report thought the gap in
reciprocal communication seemed to be widening.
The
imbalance in communication flows is exacerbated due the
underdevelopment of mass media institutions in many developing
countries. The relative lack of media freedom partly acts as a
barrier to media development. The people of many developing
countries, not having reliable mass media information sources of
their own, try to satisfy their need to receive information and
express opinion by turning to mass media institutions of other
countries. The most popular of such media institutions are the
international radio services of the developed countries such as
Britain, France, Germany, USA, etc. These radio services fulfill
(to some extent) the information needs of the people in
information deficient countries. This communication relationship
between the international broadcasters and their audience in the
developing countries is part of arguably the most pervasive form
of media globalization considered by many media scholars as an
illustration of the process of cultural imperialism. There is
wide consensus among a number of scholars that international
broadcasting
carries out propaganda and agenda setting among audience in
foreign countries (Brown & Parrish, 1990; Browne, 1992; Hale,
1975; Hendy, 2000; Mowlana, 1995; Price 2003; Outhwaite &
Bottomore, 1993; Schiller, 1976; Wood, 2000; Wu, 2003).
Schiller defines
cultural imperialism as the processes pulling traditional
societies into the modern world system and then pressuring the
influential segments of those societies to shape their policies
to align or to support, “the values and structures of the
dominant centre of the system.” (Schiller, 1976, p. 9)
Nations are
imagined communities, says Anderson (1991) and a process
seriously threatening that image is a matter of grave concern.
When the tools of image making are made less effective, nations
feel without sufficient power to maintain their self-image. It
is this erosion of power and control over actions and decisions
that is resented by nations. What is opposed then is
disempowerment and the incapacity to execute political and
social will.
International radio broadcasting from Western countries can have
a similar effect on the ability of indigenous radio broadcasting
and other media institutions to form a self-image This is
particularly harmful for the developing and formerly colonized
countries for whom the idea of nationhood is instrumental in
developing a cohesive society that can work towards independent
common national goals. Communication scholar Mowlana (1995) is
of the view that by monopolizing the global information system,
Western powers harm the development plans and cultures of
nations that hold less power in the global information system.
In the field of media, international radio can render national
media markets and projects in subservient positions or reduce
their capacity to serve national interests.
Babe
(2000) quotes an article written by high-ranking officials of
the US military-industrial establishment in the magazine
Foreign Affairs to the effect that the soft power of
information and communication was more effective than military
armaments over a long period. (84-85).
As noted earlier,
more than half of international radio programming is taken up by
news and current affairs. Wu (2003) quotes Hopkins and
Wallerstein as proposing that news programming is important
because it reflects, and is itself part of, the global systems
constructed by politics, economy and cultures.
It is not known
precisely how international broadcasting affects the listener's
mind but Wu maintains that studies point to "discrete but solid”
effects of news on audiences for whom such news is often the
main or even the only source of information. The author refers
to several studies revealing that foreign media news engage in
“significant agenda-setting.” He concludes that international
news' power was greater than generally perceived. A 1990 study
of BBC World Service's Portuguese listeners thought the
programming positively predisposed listeners toward Great
Britain. (Brown, Michael & Parrish, 1991)
The controlling
function of international broadcasting does not merely have
ideological and political implications for the listener
societies. Capitalism needs “autocratic powers in the
peripheries” or the so called Third World countries. Samir Amin
contends that autocracy in the peripheries is not a remnant of
the past but a “consequence of modernization operating in the
frame of global polarization of wealth and power. (Amin, 1997,
p. 22).
It is difficult
to determine the overall benefit of international radio
broadcasting to the Western countries. But it would be naive to
imagine altruism as the driving force in spending substantial
sums of money on providing information to the people of
developing countries.
The BBC World
Service fiercely competes with other international broadcasters
for international media markets. It has the will and the skill
to dominate other nations’ outperform indigenous media
organisations, and is often apparently ‘helped’ in the process
by authoritarian rulers in the developing countries. The result
is that it seems to be operating as a national broadcaster in
some countries including Pakistan.
Footnotes
1. The proportion
of Pakistan’s population between the ages of 15 and 64+ was 57%
of the total population of in 1998 (Population Census
Organization n.d.). If that proportion is maintained in the
latest population figure of over 165 million persons in 2009
(according to Pakistan’s Population Census Organization), the
number of persons in that age group come to about 94 million.
BBC Urdu Service’s 9% listeners would translate to a weekly
audience number of roughly 8.5 million. However, Mark Byford,
BBC’s Chief Executive told Pakistan’s Dawn newspaper in June
2000 that the BBC audience in Pakistan was over 16 million
listeners.(PBC to Replay BBC Programmes (2000, June 6). Dawn the
Internet Edition. Retrieved 24 September 2004 from
http://www.dawn.com/2000/06/24/nat12.htm )
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About the Author
Wasim Ghani is a
PhD candidate (ABD) in the Joint Graduate Programme in
Communication and Culture at
Ryerson University-York
University, Toronto.