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Emphasis on Teaching Ethics
in
Business
Schools:
The Recent Experiences in US Higher Education
Jamshid Damooei
California Lutheran University
Abstract:
Despite the unfortunate common
attitude among some students and business professionals that
ethical considerations are less pressing in business, this
paper argues that moral obligations are as important in
business and business education as they are elsewhere .
Ethics facilitates cooperation, which is a fundamental
ingredient of success in business. This paper proposes that
business, like all other forms of social activity, is only
possible where people are prepared to respect rules and
embrace the outcome of those activities in their societies.
It also looks at a number of measures taken and methods
followed in American higher education to address the
importance of ethical conduct in business.
Keywords: Ethics, Business, Higher Education,
Business Schools
The General Concept:
Morality refers to the social
norms and values that guide both individuals and their
interaction with their fellow human beings, communities, and
environment. There are important rules that are set in all
such interactions. These rules and norms are created to
protect these values. The rules create certain duties for
the purpose of fostering these values. It is human virtues
and capabilities that enable us to act accordingly. Human
societies create their own moral factors that often are
interwoven with religious practices and social power
structures. Nonetheless, the very essence of moral behavior
is self-preservation of the human species. Ethics is often
looked at as an analysis or interpretation of morality that
can guide conduct of people in a society. It is the practice
of using moral judgment to arrive at a decision.
The importance of ethical
behavior in various aspects of our lives is a practical
question. The common tendency among many in our society is
to consider it as a noble behavior that separates people
with higher moral standing from those who have not yet
reached the boundaries of an enlightened and ethical life.
Some tend to see it as a product of adhering to religious
conduct and Godly beliefs. This study tends to dispel the
myth of having ethical behavior as a religious tendency or
moral elitism and argue for its relevance and functionality
as a practical code of conduct in a society that is capable
of creating a better economic environment for a more
efficient business conduct and prosperous living.
If there is one characteristic
which distinguishes Homo Sapiens from other species on
Earth, it is, according to the biologist Garrett Hardin, our
ability to ask the question "What then?" To imagine the
future, and thereby predict the consequences of our own
actions is indeed a unique evolutionary legacy. Regrettably,
as a species we at times fail to exercise this gift and take
steps without asking this question. The importance of
unintended consequences of our decision is an important
principle that purposely choosing to ignore it often causes
disastrous consequences.
Human societies have long
debated the metaphysical distinction between the human being
as an individual and as a person. This distinction is
important in understanding the interaction between the
common good of the economic enterprise and a common ethical
ground. The challenge in most societies is to define ethical
behavior in the face of injustice. Are moral codes a set of
unbendable rules that have to be followed without any
recourse?
These and many similar
questions have engaged ethicists, religious leaders, and
philosophers for decades. This paper will make an effort to
use such principles to explain the unavoidable need of
United States higher education to teach ethics as a core
requirement in many liberal arts colleges.
A Survey of the Existing Literature on Business Ethics
and Its Recent Surge in Business School Curriculum in the
USA:
The debate about whether ethics
is good for business, or if it is a good business, brings
out an important distinction about the intention of business
leaders on why they choose to run their business ethically
or want to appear to be ethical is to an extent a wrong
debate and unimportant. Arriving to the conclusion of
running a business ethically from either of the two routes
brings out the importance of recognizing its significance
from a social and economic perspective. In a developed
economy, reaching such recognition and "branding" comes with
specific measures that companies need to take. This shows
itself in all aspects of their business.
It is a common belief that
running a business ethically is good for business. However,
some may argue that "business ethics," if properly
interpreted, means the standards of conduct of individual
business people, not necessarily the standards of business
as a whole. This portrays the ethical management of a
business as a choice that companies need to make. Henry
Posters (2003) explains the dilemma of being an ethical
company and focusing on profit in a way that has been
debated for the last several decades:
"Business leader are
expected to run their business as profitably as they
can. A successful and profitable business in itself can
be a tremendous contributor toward the common good of
society. But if business leaders or department managers
spend their time worrying about "doing good" for
society, they will divert attention from their real
objective which is profitability and running an
efficient and effective organization."
The issue in the above
statement is the way many have looked at the question of
business profitability and a possible trade off between the
two. The question is if this is a realistic dichotomy for
the business world today and if the situation has changed
over the last several decades.
Iraj Mahdavi et al (2006) note
the need for proper ethical behavior within organizations.
They assert that ethical behavior has become crucial to
avoid possible lawsuits. The public scandals of corporate
misconduct and misleading practices have affected the public
perception of many organizations. The recent expansion of
global business and fall of trade barriers worldwide have
further underlined the interest in the topics of ethical
behavior and social responsibility. Many scholars believe
human rights and environmental conservation are gaining more
recognition in both academic and commercial settings.
Mohdavi (2001) states:
"As multinational companies
expand globally and enter foreign markets, ethical
conduct of the officers and employees assume added
importance since the very cultural diversity associated
with such expansion may undermine the much shared
cultural and ethical values observable in the mores
homogeneous organizations."
The issue of culture and its
relation to ethics is an interesting topic of discussion.
Schein (1990) makes a distinction between ethical climate
and cultural differences between nations. Denison (1996)
believes that culture should be more associated with deeper
beliefs, values and assumptions. Bartels et al. (1998)
states that one can value an individual's culture by his or
her actions and personal activities, and ethical climate can
be observed on a larger scale; in this case, the
organization. Ethical climate is, in essence, the employee's
perception of the norms of an organization.
The interesting picture that
emerges from many examples around the world shows that
organizations with a strong ethical climate experienced few
serious ethical problems, and were more successful coping
with such problems.
Following corporate scandals in
the US and Europe and rapidly heightening concerns about
climate change and corporate social responsibility, business
schools are increasingly feeling the need to address these
topics in the curriculum.
According to a report published
in Financial Times in 2007, a survey of 50 business
schools reported a five-fold increase in the number of
stand-alone ethics courses in the past eight years, with 25
percent of the schools requiring students to take a course
in business ethics. In the survey, deans reported high
levels of interest in these topics among students, and this
was particularly strong at schools ranked in the top 10.
The aforementioned research is
based on interviews conducted with deans or MBA directors
from the top 50 global business schools, as ranked by the
Financial Times in 2006. Student demand was only one factor
behind curricular development, says Prof Hartman. "Deans are
hungry for it, reflecting the hunger in the market."
One of the biggest questions in
business schools has been whether these subjects should be
taught in stand-alone courses or integrated with other
subjects such as finance, accounting, marketing or strategy.
There is no empirical evidence to clearly state if the trend
has encouraged the schools go for stand-alone ethics courses
or treat ethics as a common thread in many other business
courses. There is, however, some anecdotal evidence that
developing business ethics as a course have found great
support in a number of schools.
Ronald Sims (2004) explains the
importance of building an effective classroom learning
environment that requires business ethics teachers pay
particular attention to creating a classroom environment
that values the ideas others have to offer. Of particular
importance to successful business ethics teaching is the
recognition that the introduction to talking and learning
about values, beliefs, morals, virtue, integrity and other
ethically related issues often generates in students
powerful emotional responses ranging from self-doubt and
shame to frustration and confusion. These emotional
responses, if not addressed, can result in student
resistance, limited risk taking, failure to listen to others
and mistrust in the classroom, all of which can stifle
student learning in business ethics teaching efforts (Sims,
2002).
Russ Skiba et al (2003) address
the importance of the Social Curriculum for schools in their
study. They explain there is a social curriculum that acts
as a guide for student behavior throughout the school day.
Hosmer (1988) argues that the goal of dealing with ethical
issues in the curriculum is not to change the values and
beliefs of students but instead to teach systems of analysis
to help students use their own values to weigh the potential
benefits and harms of their actions to the organization, to
society, and to individuals.
Additional criticisms of
teaching business ethics include that the topics are too
controversial, that they do not lend themselves to
evaluation of student progress, that instructors may impose
their own values on the students, and that the "invisible
hand" of the market should rule the behavior of businesses
(McDonald, 1992). Some scholars note that ethical behavior
is often not the result of an individual's choices, but is
influenced by the context of the interaction (Reilly and Kyj,
1990), and our understanding of ethical dilemmas will remain
flawed until we gain a better understanding of how social
settings and interactions affect our perceptions (Payne and
Giacalone, 1990). As a result, current methods of teaching
business ethics may not be realistic, as the bureaucratic
nature of organizations mitigate against the type of
autonomous moral reasoning which may be encouraged in the
classroom (Furman, 1990).
Scholars in the field agree
about one issue that education in business ethics should
assist students in the formation of their personal values
systems, should introduce them with a range of the existing
moral problems, provide them with knowledge of ethical
theories, and give them an opportunity to grapple with
ethical questions (Sims and Sims, 1991).
Janet Adams et al (1998)
promote the idea of teaching ethics with use of role
playing. Students are introduced to role set theory as a
framework for considering ethical dilemmas. Providing
students with a theory on which to base their analysis
provides them with a tool which may help them to feel more
secure in their analysis of an otherwise amorphous
situation. They found students are willing, even eager, to
share their ethical dilemmas in class. The student-generated
material removes the discussion from the arena of the
instructor's values and encourages students to analyze the
situation rather than assuming that the instructor has a
single right answer. This is a result of the students being
more expert on their own situations than their instructor
and their being able to add clarifying details when asked by
other students. Students have a more personal investment in
the discussion when the person having experienced the
problem is someone they can speak with directly. The authors
argue that this approach shows the immediate relevance of
business ethics by focusing on early-career ethical dilemmas
actually faced by individuals with whom they can identify.
Steps Taken in California Lutheran University to Address
Teaching of Business Ethics:
California Lutheran University
is a comprehensive Liberal Arts College in the city of
Thousand Oaks in Southern California. CLU offers
undergraduate, graduate and continuing education programs
through its College of Arts and Sciences, School of Business
and School of Education. The university offers 36 majors and
28 minors, in addition to professional preparation programs
in specified fields of study. Master’s degree programs are
offered in education, business administration, public policy
and administration, computer science and psychology. A
doctoral program in educational leadership is offered
through the School of Education.
In the words of its president,
Dr. John Sladek, the culture of CLU is based on the
concurrence of faith and reason that is apparent not only in
classrooms but also across the campus. CLU is a diverse,
scholarly community dedicated to excellence in the liberal
arts and professional studies. Rooted in the Lutheran
tradition of Christian faith, the University encourages
critical inquiry into matters of both faith and reason. The
mission of the University is to educate leaders for a global
society who are strong in character and judgment, confident
in their identity and vocation, and committed to service and
justice. The issue of ethical behavior forms one of the core
pieces of its identity as a place of higher education.
In the words of the Dean of the
CLU Business School, Charles Maxey, the school strives for
the following objectives:
· A quality education for a dynamic world of
business.
· A faculty committed to student learning.
· Flexibility for working professionals.
· The opportunity to build a network for success.
· Innovative programs.
· Professional tracks to marketable expertise and
competencies.
· A personable and values based community of
learning.
Teaching as well as blending
ethical judgment in our curriculum is vitally important to
the school and its programs. Ethics have a special place in
the philosophy of our teaching at the School of Business and
the school would like to be considered as a Business School
with a Conscience. This name for the school is not a mere
slogan, but it helped the school to take various measures to
live up to this slogan. One of the primary concerns of the
school has been to find innovative ways of bringing ethics
into the pedagogical aspects of its program. Should we have
special courses or create an emphasis in bringing ethics to
as many courses as possible that we teach as a bias has yet
not being totally resolved. We do nonetheless have business
ethics and professors are encouraged to explore ethical
aspects of what they teach, but it is not a mandate, nor do
many of us feel that it should be. Here are some of the
measures that we have taken to bring ethics to the forefront
of the school’s attention:
· We offer courses in
Business Ethics for both our undergraduate and graduate
studies.
· These courses offer
information and challenge students in realizing the
value of ethical business practice in our emerging
global economy. The following issues and topics are
covered in this course:
o Situational dilemmas
and relationships with employees.
o Unions, customers,
competitors, government and society are examined
from an ethical point of view.
o Students get engaged
in debates over topical issues of our recent event
and offer their perspectives in contrast or in
support of other opinions in their projects. We use
ethics games and simulation programs where students
are faced with many dilemma that require ethical
decision making and they have the opportunity to
employ what they learn in the theoretical construct
and debate about it in their classes.
· We encourage faculty to
develop courses in various disciplines that take up
ethical behavior as a criteria of assessment, plan and
policy implication within the content of the subject
matter.
As the results of what has been
followed in the school we have developed the following
courses in Economics and Marketing and are interested in
going much further in the years to come:
· Economics of the
Environment.
· Social Marketing.
· Business Round Tables and
ad hoc speaking events with emphases on ethical business
practices within a particular course.
· Developing the
Distinguished Speakers' Series that can address Business
Ethics within the Center for Leadership and Values.
· We are very interested
and are actively seeking other outlets and partnerships
that help us to strengthen our focus on ethics of
business from a research perspective and area of
scholarship in the near future
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About the Author
Jamshid Damooei is Professor of Economics and Co-Director
of Center for Leadership and Values at
California Lutheran University, USA.
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